Fall 2020 Hours & Services


Welcome back! This semester you will notice changes in Renfro Library. Some changes are a result of Covid 19, while other changes are a result of a reduction in staff. Please be gracious and understanding as we do our best to assist our patrons.

The library will reopen at 7:30am on September 7 to the Mars Hill University community. Library hours for the Fall semester are:


BUILDING HOURS EVENING ONLINE ASSISTANCE
Monday – Friday 7:30a.m. – 5:00p.m. Monday – Thursday 5:00p.m. – 9:00p.m
Saturday Closed Saturday Closed
Sunday Closed Sunday 3:00p.m. – 9:00p.m.


Library Entrance

  • A face covering is required upon entering the library, and must remain on while in all public areas. The only exception is when you are in a study room by yourself.
  • The inner doors in the lobby will remain open for less handling when entering and exiting the library.
  • You will find that entering and exiting the library has changed. Please follow the signs and floor markings.
  • A self-hand sanitizing station will be set up near the front entrance.
  • Library Building

  • Library furniture has been rearranged to promote social distancing. Please do not rearrange the furniture.
  • Desktop computers have also been rearranged to promote social distancing.
  • Service desks should have Plexiglas partitions and other social distancing measures.
  • Floor stickers will indicate where to stand while you wait for service or access to shared equipment.
  • Cleaning supplies should be provided at various stations throughout the library. Wipe down the space or equipment you are using before and after use, for your own protection and for the protection of others.
  • Self-hand sanitizing stations will be placed throughout the building. We encourage you to wash and sanitize your hands often.
  • Group study rooms and study carrels have changed. See below.
  • Shared tools like staplers and hole punches are near the service desks. Sanitizing wipes will be provided for these items.
  • Library Materials

  • Print library materials, DVDs, CDs, and LPs will be quarantined for a 72 hour holding period before being available to borrow again.
  • We have closed the main stacks (lower level of the library). This collection can still be browsed upon request.
  • Laptops will be available for self-checkout and cleaned upon check-in.
  • The library will be operating a materials pick-up program. If you need a book, DVD, CD, LP, or an article from one of our print-only subscriptions, email library-staff@mhu.edu. Library materials requested by 2pm will be available for same day pick-up at 4pm. Library materials requested after 2pm will be available at 12pm the next business day.
  • The pick-up program will also extend to scanning portions of print materials for off-campus users.
  • [Group] Study Rooms & Study Carrels

  • Library study rooms will be available on a first-come-first-served basis. Doors have been removed for better air flow.
  • Room occupancy is limited in group rooms to two people and one person in study carrels.
  • Large groups will not be able to study or work together in order to maximize our number of private study spaces.
  • If you are alone in a study room or carrel, you are allowed to not wear a mask until someone else joins you or you leave the room.
  • Rooms will be cleaned periodically throughout the day.
  • Research Assistance

  • Research assistance will be available both in person and via Zoom from 9:00am-9:00pm Monday-Thursday, 9:00am-5:00pm Friday, and 3:00pm-9:00pm on Sunday.
  • Information Literacy Instruction Support for Courses

  • Research Instruction will be available via Zoom, one-on-one Zoom consults, handouts, and through supplemental Research Guides created for each discipline.
  • Interlibrary Loan

  • Interlibrary loan is available. However, the use of books is determined by lending libraries. If chapters of interest are known, we may have a better chance of having them digitized.
  • Reserves

  • The library will not be providing print reserve services this fall. For assistance in locating alternatives or help digitizing for Moodle availability, faculty can contact library-staff@mhu.edu
  • Attending Remote Classes from the Library

  • If you plan to attend a remote class from within the library, please be considerate of those studying near you by wearing headphones and speaking softly.
  • If you will need to present or speak loudly during your class session, the music and media room can be used on a first-come, first-serve basis.
  • From Off-Campus

  • The library is everywhere you are. We are ready to support students, faculty, and staff who are not physically coming into the library.
  • Many collections are available online. Find books and articles using the library website.
  • We are willing to scan up to a chapter of a physical book and send it electronically through our materials pick-up program. See the Library Materials heading for further information.
  • If you’re having problems finding information or want to improve your results, schedule an appointment with a librarian at library-staff@mhu.edu. We enjoy working with students on their research projects. You can also call us at 828-689-1468 during business hours.

  • The library staff is regularly reviewing guidance around library management in a pandemic. As new recommendations emerge, our practices may change. Any updates will be listed here on our website. Please let us know how we can assist you and if you have questions. We look forward to seeing you this fall!